Crumbl Cookies opens location in Medina

MEDINA — Many customers tried classic cookies like milk chocolate chip or more unique flavors like key lime pie during the grand opening of the Medina location of Crumbl Cookies on Friday. Crumbl Cookies is a gourmet cookie company that rotates the types of cookies sold every Monday. Franchise owner Nate Tulett said it was one of the reasons why he wanted to franchise with Crumbl. "That works really well for us," he said. "It just keeps it interesting. Our employees really love that variety. We love seeing customers come back regularly." The Medina location is at 1126 N. Court St., and he said he chose to franchise here because the city is a tight-knit community. He said the vast majority of customer reactions have been positive so far. "Our mission is really to try to provide this catalyst for people to really enjoy life," Tulett said. "I tell our employees all the time, hey, you got to watch because people are coming in either because they're having a bad day, and they need a little bit of an uplift, or they're having a great day, and we're here to help them celebrate." There was a soft opening on Thursday, which allowed employees to practice before the busy grand opening, he said. "We start, quite often, baking at five, six in the morning, and we make all of our cookies fresh," he said. "It's a hustle when you're trying to make sure that you're satisfying a lot of anxious customers." Crumbl is working with the Greater Medina Chamber of Commerce and plans to have a ribbon-cutting ceremony on March 10 at 11 a.m. Tulett said he is looking forward to the event and hopes to become a longstanding community partner that builds valuable relationships with others. "At the end of the day, it's cookies, right?" he said. "It's a pretty positive thing. We have a fun culture and a fun place to work. We're excited to be here in Medina." Contact reporter Madisyn Woodring at (330) 721-4049 or mwoodring@medina-gazette.com.